1 xbat Privacy Policy — How We Handle Your Personal Data

This Privacy Policy applies to all personal data collected and processed by 1 xbat in connection with the operation of the platform at 1xbat-win.com. It covers all products and services offered on the platform — including sports betting, PSL betting, Andar Bahar, live casino, Ludo, virtual sports, the VIP Club and customer support interactions.

We have written this policy to be as clear and direct as possible. Pakistani players deserve to know, in straightforward terms, what happens to their information when they register and use 1 xbat. If anything in this policy is unclear, you are welcome to contact our support team for clarification before registering.

1 xbat operates the online betting and gaming platform accessible at 1xbat-win.com. The platform serves registered players in Pakistan, offering sports betting, PSL markets, casino games, Andar Bahar, Ludo and virtual sports, all denominated in Pakistani Rupees (PKR).

For the purposes of this Privacy Policy, "1 xbat", "we", "us" and "our" refer to the operators of the 1 xbat platform. "You" and "your" refer to any person who accesses, registers on or uses the 1 xbat platform in any capacity.

Questions about this Privacy Policy or how your data is handled should be directed to our support team at support@1xbat-win.com.

1 xbat collects only the personal data that is necessary to operate your account, process transactions, provide customer support and fulfil our legal obligations. The categories of data we collect are described below.

1 xbat collects personal data through three main channels: information you provide directly, data generated automatically through your use of the platform, and data received from third-party service providers.

• Direct submission: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a promotional offer, you provide us with personal data directly.
• Automated collection: As you use 1 xbat, we automatically collect technical data including your IP address, device identifiers, browser type, session duration and navigation patterns within the platform. This happens through cookies and server logs.
• Payment providers: When you deposit or withdraw via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or Visa/Mastercard, our payment processing partners share transaction confirmation data with us to verify and record your financial activity on 1 xbat.
• KYC and verification: When identity verification is required, you submit documents to us directly through the platform's secure upload function. These are processed by our verification team and, in some cases, by third-party KYC service providers operating under confidentiality obligations.

Every use of your personal data by 1 xbat has a specific, legitimate purpose. We do not process personal data for reasons beyond what is described here without first notifying you and, where required, obtaining your consent.

• Account management: To create and maintain your 1 xbat account, verify your identity at registration and during the platform's lifetime, and ensure only you can access your account.
• Transaction processing: To process deposits to your 1 xbat wallet, pay out winnings, execute withdrawal requests and maintain an accurate transaction history that you can view from your account dashboard.
• Customer support: To respond to your enquiries, resolve account issues, assist with payment queries and provide any other support you request. Support interactions are recorded for quality assurance.
• Legal and compliance obligations: To meet KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements. These are legal obligations and cannot be waived at your request.
• Fraud prevention and security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering and other prohibited behaviour as described in our Terms and Conditions.
• Platform improvement: To analyse how Pakistani players use 1 xbat, identify technical issues, improve product offerings and make the platform experience better. This analysis uses anonymised or aggregated data wherever possible.
• Marketing communications: To send you information about promotions, bonuses, new products and VIP Club updates — but only if you have not opted out of marketing communications. You can opt out at any time through your account settings or by contacting support.
• Responsible gaming: To monitor activity patterns that may indicate problem gambling behaviour, and to administer deposit limits, cooling-off periods and self-exclusion as required by our Responsible Gaming policy.

1 xbat does not sell your personal data to third parties. We share data only in the circumstances described below, and only with parties who are bound by appropriate confidentiality and data protection obligations.

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners and Visa/Mastercard processors receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies and regulatory obligations.
• KYC and identity verification providers: Third-party identity verification services may process your KYC documents to confirm your identity and age. These providers are selected for their compliance standards and are contractually bound to handle your data securely.
• Game content providers: Live casino, virtual sports and certain game products on 1 xbat are provided by third-party suppliers. These providers may receive anonymised session data to power their products. They do not receive your full personal profile.
• Technology and hosting providers: Our platform infrastructure relies on third-party cloud hosting and technical service providers. These parties process data strictly on our instructions and are bound by data processing agreements.
• Regulatory and legal authorities: Where we are required by law, court order or regulatory directive to disclose personal data, we will comply. We will notify you of such disclosures where legally permitted to do so.

1 xbat uses cookies and similar technologies to operate the platform, remember your preferences, maintain your login session and understand how players use the platform. Here is a breakdown of the cookie types we use.

• Essential cookies: These are required for the platform to function. They maintain your login session, remember your bet slip contents and ensure transactions process correctly. You cannot opt out of essential cookies without affecting platform functionality.
• Preference cookies: These remember your settings within the platform — such as language preferences, odds format and notification preferences — so you do not have to reset them each time you visit 1 xbat.
• Analytics cookies: These help us understand how players navigate 1 xbat, which pages are most visited and where technical issues occur. Data from analytics cookies is aggregated and anonymised — individual players are not identified through this data.
• Security cookies: Used to detect and prevent fraudulent login attempts, bot activity and suspicious sessions. These are essential for keeping your account safe.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not prevent you from using 1 xbat, but some preferences may not be remembered between sessions.

Protecting your personal data is something we take seriously at 1 xbat. We implement multiple layers of security to safeguard the information you entrust to us.

• All data transmitted between your device and 1 xbat is encrypted using SSL/TLS technology. The padlock icon in your browser confirms this connection is secure.
• Passwords are stored using strong one-way hashing algorithms. Even 1 xbat staff cannot see your password in plain text.
• Financial data — including payment method details — is handled by certified payment processors operating to PCI-DSS standards. 1 xbat does not store full card numbers on its own servers.
• KYC documents are stored in access-controlled, encrypted storage accessible only to authorised verification team members.
• Platform access controls restrict internal data access on a need-to-know basis. Not all 1 xbat staff can view all player data.
• In the unlikely event of a data breach affecting your personal information, 1 xbat will notify you promptly and take immediate steps to contain and remediate the incident.

1 xbat retains personal data for as long as is necessary for the purposes described in this policy and to meet our legal obligations.

• Active accounts: Personal data linked to active 1 xbat accounts is retained for the lifetime of the account plus any legally required retention period after closure.
• Closed accounts: Following account closure, 1 xbat retains identity and transaction data for a minimum of five years to comply with AML and regulatory obligations. After this period, data is securely deleted or anonymised.
• KYC documents: Identity verification documents are retained for the legally required period following account closure. They are not kept beyond this period.
• Support communications: Support chat transcripts and email correspondence are retained for up to two years from the date of the last interaction for quality assurance and dispute resolution purposes.
• Analytics data: Anonymised platform usage data may be retained indefinitely for platform improvement purposes, as it cannot be linked to individual players.

As a 1 xbat player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact our support team at support@1xbat-win.com with your registered account details.

To exercise any of these rights, email us at support@1xbat-win.com with the subject line "Data Rights Request" and your registered email address. We will respond within 30 days. Identity verification may be required before processing your request.

1 xbat is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

• Age verification checks are conducted on all accounts to prevent underage access to the platform.
• If we discover that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account.
• If you are a parent or guardian and believe a minor has created a 1 xbat account, contact us immediately at support@1xbat-win.com so we can take action promptly.

The 1 xbat platform does not contain links to external third-party websites in its standard navigation. However, if external links appear in promotional content, platform notifications or game provider interfaces, please note that those external sites operate under their own privacy policies. 1 xbat is not responsible for the data practices of any third-party website you access independently.

We recommend reviewing the privacy policy of any website before providing your personal information to it.

1 xbat may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform operations. When we make material changes, we will update the "Last Updated" date shown at the top of this page.

• For significant changes affecting how we use your personal data, registered players will be notified by email or through a platform notification before the change takes effect.
• Continuing to use 1 xbat after an updated Privacy Policy has been published constitutes your acceptance of the revised terms.
• We recommend reviewing this Privacy Policy periodically so you remain informed about how your data is handled.

If you have any questions, concerns or requests regarding this Privacy Policy or the way 1 xbat handles your personal data, please reach out to us. We are committed to addressing privacy concerns promptly and transparently.

• Email: support@1xbat-win.com — use the subject line "Privacy Enquiry" for fastest routing to the right team.
• Live Chat: Available 24/7 within the 1 xbat platform. Live chat agents can assist with general privacy questions and direct complex requests to the appropriate team.
• Response time: Privacy-related enquiries and data rights requests are responded to within 30 days. We aim to resolve straightforward queries significantly faster than this.

When contacting us about a data rights request, please include your registered email address and a brief description of your request. We may need to verify your identity before processing the request to ensure your data is protected.